Terms of service

OVERVIEW

Welcome to Dahlia & Grace! The terms “we”, “us” and “our” refer to Dahlia & Grace. Dahlia & Grace operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dahlia & Grace is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Dahlia & Grace reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Dahlia & Grace confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Dahlia & Grace may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Dahlia & Grace, its affiliates or licensors and are protected by intellectual property laws.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Dahlia & Grace is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Dahlia & Grace.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK

If you submit feedback, suggestions, reviews or other content, you grant Dahlia & Grace the right to use such content for commercial and operational purposes.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, spread malware, spam, scrape data or harm the Services in any way.

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time without notice if you violate these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY

Dahlia & Grace shall not be liable for any indirect, incidental or consequential damages arising from your use of the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Dahlia & Grace and Shopify from claims arising from your breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Dahlia & Grace regarding the Services.

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without written consent.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by the laws applicable in the jurisdiction where Dahlia & Grace is headquartered.

SECTION 22 - HEADINGS

Headings are included for convenience only.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time by posting changes on our website.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: support@molteva.com

Service Hours: Monday to Friday: 9:00 AM - 5:00 PM