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Privacy policy
Last updated: January 4, 2026
Dahlia & Grace operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dahlia & Grace is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address
- Financial information including payment card details and transaction information
- Account information including username, password, preferences and settings
- Transaction information including products viewed, added to cart, purchased, returned or exchanged
- Communications with us including customer support inquiries
- Device information including IP address, browser type and device identifiers
- Usage information regarding your interaction with the Services
PERSONAL INFORMATION SOURCES
We may collect personal information from:
- Directly from you when you create an account, place an order or contact us
- Automatically through cookies and similar technologies
- From service providers acting on our behalf
- From partners or third parties
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with the Services, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, improve your shopping experience, and recommend products.
Marketing and Advertising
We may send promotional emails, advertisements and marketing communications related to our products and services.
Security and Fraud Prevention
We use your information to detect fraudulent activity, secure transactions, and protect our Services.
Communicating with You
We use your information to provide customer support and respond to inquiries.
Legal Reasons
We may use your information to comply with applicable laws, regulations or legal requests.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information:
- With Shopify, vendors and service providers who assist us in operating our business
- With payment processors, shipping carriers and fulfillment providers
- With marketing and advertising partners
- When required by law or legal process
- In connection with a business transfer, merger or acquisition
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transferred to Shopify and third parties located in countries outside your own.
To learn more about Shopify’s privacy practices, visit:
THIRD-PARTY WEBSITES AND LINKS
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third-party sites.
CHILDREN'S DATA
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable measures to protect your personal information. However, no system is completely secure and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights including:
- Right to access your personal information
- Right to request deletion of your information
- Right to correct inaccurate information
- Right to data portability
- Right to withdraw consent
- Right to object to certain processing activities
You may also unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
To exercise your rights, contact us using the details below.
COMPLAINTS
If you have concerns about how we process your personal information, please contact us.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, or processed outside your country of residence.
Where required, we rely on legally approved safeguards for international data transfers.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last updated" date.
CONTACT
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Dahlia & Grace
Email: support@molteva.com