Cancellation Policy
Cancellation Policy
At Dahlia & Grace, your order is important to us — and we do everything we can to process and ship it as quickly as possible.
Because of this, we’re unable to accommodate cancellations once an order has been placed.
Why Orders Can’t Be Canceled
Once your order is confirmed, it’s automatically sent to our fulfillment team to begin packaging and preparation for shipment.
This process starts almost immediately to avoid delays, especially for international deliveries.
Once the order has been fulfilled or is in transit, it’s no longer possible to intercept or cancel it.
If You’ve Changed Your Mind
If you no longer wish to keep the item:
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Allow the package to be delivered.
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Submit a return request within 14 days of delivery by following our standard return process.
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Once we receive your return and confirm it meets our eligibility criteria, your refund will be issued accordingly.
Important Reminders
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Orders cannot be canceled due to incorrect sizing, change of mind, or shipping delays once dispatched.
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Please double-check all order details — including product selection, size, and shipping address — before completing checkout.
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If there was an error in your order, contact us at service@dahliaandgrace.com. While we can’t cancel it, our team will gladly help you with the return process or explore other solutions such as store credit or a partial refund (when applicable).
Need Help?
We’re always here to support you.
If you have any questions before placing an order, please reach out via our Contact Form or email service@dahliaandgrace.com 💗